SHIPPING INFORMATION

I personally package and ship each piece of artwork with great care to ensure it arrives safely in your hands — whether it’s a fine art print or an original canvas. Shipping fees are based on size and destination.

Domestic (U.S.) Shipping

TypeRate
PRINTS:
Small Prints (up to 8.5x11") $4
Medium Prints (up to 11x14") $6
ORIGINALS
All Originals - Contact me for a custom quote

All U.S. orders include tracking and are shipped via USPS, UPS, or FedEx depending on size and location.

🌍 International Shipping

TypeRate
PRINTS:
Small Prints (up to 8.5x11") $15
Medium Prints (up to 11x14") $18
ORIGINALS*:
Originals (any size)Please contact me for a shipping quote before purchasing.
I’ll be happy to provide a detailed estimate based on your location.

*Buyers are responsible for any customs duties or import taxes required by their country.

Processing Time

• Prints ship within 5–7 business days.

• Originals ship within 7–10 business days.

• I’ll send you tracking info as soon as your package is on the way!

PACKAGING

• Prints are shipped flat or in protective tubes, depending on size.

• Original paintings are securely double-boxed and insured.

Returns & Exchanges

Original Artworks

All sales of original artworks are final. Due to the unique and one-of-a-kind nature of these pieces, I do not accept returns or exchanges.

Prints

I accept returns or exchanges for prints within 14 days of delivery, provided the item is in its original condition and packaging.

To initiate a return or exchange, please contact me at [your email] with your order number and a photo of the item.

Digital Downloads

All sales of digital products (such as printable art or downloadable content) are final and non-refundable. If you have trouble accessing your download or believe there’s an error with your file, please contact me and I’ll be happy to assist.

Need Help?

Have questions about shipping, framing, or a specific painting?
Feel free to reach out anytime:
📮 hello@dianahelman.com or use the Contact Page